Terms and Conditions

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Classic Furnishings requests that you, the Buyer, read our Terms and Conditions very carefully.

Delivery

Classic Furnishings (a trading name of Classic Furnishings Scotland Limited) ships to Mainland Britain only. We regret that we cannot take online orders from customers resident in Ireland, the Channel Islands, the Isle of Man, the Scottish Islands or any other offshore location. Please allow 21 days for delivery to mainland UK addresses of items currently in stock, although we do try to deliver within 7 days of order receipt. Delivery is free. We regret that items will not be shipped until funds are cleared.

Returns

In the unlikely event that an item is faulty or damaged in transit, we offer a refund or exchange, provided we are notified by phone or in writing (email or post) within 14 days of delivery. We cannot accept returns on items for any other reason. Please ensure, therefore, that you measure the space available for your item, leaving a little extra room to spare. Given that some items are large and bulky, it is advisable to ensure you have adequate access for delivery and there is enough free space available to place your furniture.

Payment

We offer payment on our website through PayPal which is fully encrypted and secure and you may use PayPal Express without even having to register for an account.

If you wish to pay by bank transfer or by credit or debit card over the phone, please call 01387 850539 to arrange. We are open from 10am to 9pm, Monday to Saturday.

Descriptions

Each piece of furniture is handcrafted, so actual dimensions may vary slightly. Sizes given are overall sizes, the maximum in each direction. Whilst we make every effort to supply accurate information, we cannot guarantee the information is error-free.

Storage

If, for any reason, you are unable to take delivery of your goods within a reasonable period, Classic Furnishings Scotland Limited will store your goods free for up to 3 months, providing they are paid for in full at the time of ordering.

Data protection

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please email info@classicfurnishings.co.uk. If you believe that any information we hold on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.

Our address

Unit 181, Hurricane Road   |  Heathhall Business Centre   |   Dumfries DG1 3PH

Proprietor

Ian Thompson

 

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